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Cookies & Tracking Transparency
Our Cookies Policy explains how tracking technologies are used and how users can manage their cookie preferences at any time.
Cookies Policy
Last updated: 2025-12-01
This Cookies Policy explains how Chivale (“Chivale”, “we”, “us”, “our”) uses cookies and similar technologies on the website https://www.chivale.com/ and related services.
This policy should be read together with our Privacy Policy, which explains how we process personal data in general.
1. What Are Cookies?
Cookies are small text files stored on your device (computer, smartphone, tablet) when you visit a website. Cookies help websites function properly, improve performance, enhance user experience, and provide analytical insights.
- Cookies may be:
- Session cookies (deleted when you close your browser)
- Persistent cookies (stored for a defined period)
- First-party cookies (set by our website)
- Third-party cookies (set by external services)
2. Legal Basis for Using Cookies (GDPR / RODO)
- We use cookies in accordance with:
- Regulation (EU) 2016/679 (GDPR / RODO)
- ePrivacy Directive
- Applicable international data protection laws
- Cookies are used based on:
- User consent (Article 6(1)(a) GDPR)
- Legitimate interest (Article 6(1)(f) GDPR)
- Technical necessity for website operation Users from the European Economic Area (EEA) are presented with a cookie consent mechanism allowing them to manage preferences.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
- They enable:
- Website navigation
- Security features
- Form submissions
- Session management
- Cookie consent storage Legal basis: Legitimate interest / technical necessity
3.2 Functional Cookies
- They may store:
- Language preferences
- Region settings
- Previously selected options Disabling these cookies may affect certain website functionalities.
3.3 Analytical & Performance Cookies
- They collect information such as:
- Pages visited
- Time spent on pages
- Browser and device type
- Error reports
- Examples:
- Chivale Analytics (with IP anonymization where applicable)
- Google Analytics (with IP anonymization where applicable) Legal basis: User consent (GDPR regions)
3.4 Marketing & Tracking Cookies
- Marketing cookies are used to:
- Measure marketing effectiveness
- Deliver relevant content
- Analyze campaign performance These cookies may be set by third-party platforms and are used only with explicit user consent
4. Third-Party Cookies & Services
- Our website may use third-party services that set cookies, including but not limited to:
- Analytics providers
- Advertising networks
- Hosting and CDN services
- Security and performance monitoring tools
- Embedded content (e.g. videos)
- Communication tools (e.g. WhatsApp links) Each third-party provider operates under its own privacy and cookie policies
5. Cookies Related to Contact Forms & Communication
- When using:
- Inquiry forms
- Contact forms
- Email communication
- Newsletter subscriptions
- WhatsApp/Telegram links or widgets
- Cookies may be used to:
- Prevent spam
- Ensure form security
- Store session-related information No sensitive form data is stored in cookies.
6. Cookies in Hosting & Email Services
- For hosting, email, and technical services:
- Cookies may support authentication and security
- Session cookies may be used for access control
- Monitoring cookies may track service availability These cookies are essential for service reliability and security.
7. Cookie Consent & Preference Management
- Upon your first visit, you are presented with a cookie banner allowing you to:
- Accept all cookies
- Reject non-essential cookies
- Customize cookie preferences
- You may change or withdraw your consent at any time via:
- Cookie settings banner
- Browser settings
8. How to Manage Cookies in Your Browser
- You can manage or delete cookies through your browser settings:
- Chrome
- Firefox
- Safari
- Edge
- Opera
- Brave
- And others Disabling cookies may affect website functionality.
For detailed instructions, please refer to your browser’s help resources.
9. International Users (Global Applicability)
This Cookies Policy applies globally.
Where local laws require stricter consent mechanisms, we apply the highest applicable standard to ensure compliance.
10. Updates to This Cookies Policy
- We may update this Cookies Policy to reflect:
- Legal changes
- Technical updates
- Service modifications The updated version will be published on this page with a revised “Last updated” date.
11. Contact Information
For questions regarding this Cookies Policy or data protection:
Chivale
Internet: https://www.chivale.com/contact/
E-Mail: info@chivale.com
© Copyright by Chivale Group LTD. All rights reserved.